Some of you may remember that in the post from last Sunday I asked for your views on Disqus and commenting. I just wanted to feedback on/provide a summary of what you told me in case it is of any use to anyone else. Sorry its taken me a while to do this!
So lets just jump right in:
Checking back for comments
* Lots of you said you never check back for replies or subscribe to comments.
* Several people said that they will only check back if they think a discussion will develop or they have said something that they would like a reaction from, or expect a reply to, and not if they are only going to get a ‘thank you’ response.
* One person said that she will only check back for a reply on those blogs where they know that the blogger will reply.
Need for individual replies
* Several people shared my view that individual replies are a must for ‘proper’ comments of questions, but that a ‘thank you’ aimed at several people is fine.
* A couple of people said that they don’t see the point in thank you comments at all.
* Some people liked the individual replies option on Disqus, and thought that if its there you might as well use it.
* Some said they would prefer a reciprocal blog visit to a ‘thank you’ comment.
* Some thought that you should both reply and visit the person’s blog. (I guess that was never up for discussion for me, of course I’m going to visit back!).
* Overall, it doesn’t seem like not replying to each and every comment and relying on blanket ‘thank you all’ messages will people stop visiting your blog, particularly as so many people don’t check back anyway.
Emails vs. replying on the blog
* It was mentioned that if the comment contains a question, it’s probably better to email so that the recipient definitely gets it.
* However, it was recognised that way blogger notifies you of comments isn’t exactly amenable to that, because you can’t just hit reply, you have to manually track down the persons email.
* Vahni of Grit and Glamour, who has obviously had loads of success with her individual comment policy, also pointed out that if you email, only the recipient knows that you’ve replied, and other readers may think you don’t care.
* There’s a related point too (this wasn’t raised in the thread) that if the reply is public, a discussion with other people might develop on the back of it, which wouldn’t be the case for email.
* There was much love for the fact that Disqus is meant to (and I say meant to, as I’ll get to below) email you if the person replies to your comment, so that the reply is both on the blog and the person knows for sure that you’ve replied.
Pros for Disqus
* Individual replies, which after a week I really love!
* You can reply directly from your email.
* As a commenter, disqus remembers you.
* The replies get emailed to you, or as I say the are meant to!
Cons for Disqus (most of this isn’t from the thread, but my own experience and what I’ve heard on twitter)
* It takes some time to load
* For some people it never loads at all (Really hope that sorts itself out, Leia!)
* On Friday, the whole system went down for several hours, and you couldn’t comment at all. Don’t know if this is a regular occurence.
* It’s meant to sync with blogger, but it doesn’t. It turns out loads of the comments that are meant to sync with blogger ended up in spam and therefore weren’t published. I was able to recover those, but its a pain having to go through all the spam. but still about a quarter of the comments that never made it to blogger in the first place!
* However, there were also comments which only come through on blogger, and therefore don’t appear on the blog at all. I’ve manually gone and posted these as myself.
* I tried to fix this by using the export function, but all you get is a huge long text file that you presumably are meant to do something with, but there is ZERO support on what to do. Any advice gratefully received!
* I have yet to get a single email with someone else’s reply, so I’m assuming people aren’t getting the replies I have posted either. Would somebody who has commented recently mind telling me whether they got the reply or not?
I am a little tempted to uninstall Disqus before any more comments get lost in the ether. At least now I could theoretically copy the comments that never made it over individually. But I am actually really liking the individual replies thing after I was originally sceptical about it. It’s nice for a conversation to develop. What do you think?
On another topic, I have taken to twitter surprisingly well! There must be loads of my regular bloggy pals that are on twitter that I haven’t found yet. If you want to let me know your twitter name in the comment, I’ll follow you. Or you can find me – I’m @apple_franca. Cheers!
Also to remind you that I would love to see your pictures of your workspaces! Pretty please!
photo via here.